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Frequently Asked Questions

Shipping via assigned forwarder takes between 2 to 3 business days in major cities. Remote and rural areas may take longer. We provide full tracking details for all deliveries.

Shipping to Singapore and Brunei take between 5-12 business days.

RM5 Flat rate for Malaysia customers.

$8 flat rate for Brunei and Singapore customers.

All orders placed on Monday to Friday before 12:00pm will ship the SAME DAY  . (Major Holidays and weekends not included).

Orders placed during weekends and holidays will be processed to the next available business day.

Orders will take 2-3 working days to arrive once posted out upon posting date.

Please note circumstances out of our control such as courier handling , holiday delays, may cause delivery delays.